1. The Service
BestMovingSoftware provides software-as-a-service tools for moving companies to manage estimates, scheduling, job tracking, electronic signatures, payments, inventory, and related business operations. We may add, change, or remove features from the Service at any time.
2. Accounts & Eligibility
- You must be at least 18 years old and able to form a binding contract to use the Service.
- You're responsible for the accuracy of the information you provide and for keeping your login credentials confidential.
- You're responsible for all activity that occurs under your account, and under any user account your company administrator creates or invites.
- A company's account administrator(s) control which staff have access to the Service and at what permission level, and can add, remove, or reset access for their own team at any time.
3. License Grant
Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your company's internal business operations. This license does not include the right to: resell or sublicense the Service; reverse-engineer, decompile, or attempt to extract the source code of the Service; copy, modify, or create derivative works of the Service; or use the Service to build a competing product.
4. Subscription, Fees & Payment
- Some features of the Service require a paid subscription. Fees, billing frequency, and any free-trial terms are as presented to you at signup or in your account settings.
- Subscription payments are processed by Stripe. By subscribing, you authorize us to charge your payment method on file on a recurring basis until you cancel.
- Unless stated otherwise, fees are non-refundable. You can cancel your subscription at any time; cancellation takes effect at the end of the current billing period.
- We may change our pricing with reasonable advance notice to active subscribers.
5. Your Content & Data
You (and your company) retain all ownership rights to the data you input into the Service — customer information, estimates, job details, documents, signatures, and communications ("Your Content"). You grant us a limited license to host, store, process, and display Your Content solely as necessary to provide and support the Service. We will not use Your Content for any other purpose, and will not sell it. See our Privacy Policy for details on how data is collected, used, and protected.
You're responsible for having the necessary rights and consents to submit any customer or third-party personal information into the Service, including any signatures or documents you collect through it.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable regulation, including regulations governing household-goods movers;
- Upload malicious code, attempt to gain unauthorized access to the Service or other companies' data, or interfere with the Service's normal operation;
- Use the Service to send unsolicited communications, or to collect signatures or payments under false pretenses;
- Access another company's account or data without authorization.
We may suspend or terminate access for accounts that violate this section.
7. Third-Party Integrations
The Service allows you to optionally connect third-party services — including Stripe, Google, Microsoft, QuickBooks Online, and GPS tracking providers. Your use of those services is governed by their own terms and privacy policies, and we're not responsible for their availability, accuracy, or practices. Disconnecting an integration at any time is available from Settings.
8. Intellectual Property
The Service, including its software, design, and branding, is owned by BestMovingSoftware and protected by intellectual property laws. Nothing in this Agreement transfers any ownership rights in the Service to you, other than the limited license in Section 3.
9. Disclaimer of Warranties
The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee the Service will be uninterrupted, error-free, or fully secure.
10. Limitation of Liability
To the maximum extent permitted by law, BestMovingSoftware will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or related to your use of the Service. Our total liability for any claim arising from this Agreement will not exceed the amount you paid us for the Service in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify and hold BestMovingSoftware harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, Your Content, or your violation of this Agreement or applicable law.
12. Term & Termination
This Agreement remains in effect while you use the Service. You may stop using the Service and close your account at any time. We may suspend or terminate your access if you violate this Agreement, or with reasonable notice for any other reason. Upon termination, your right to use the Service ends, though certain provisions of this Agreement (ownership, disclaimers, limitation of liability) survive.
13. Changes to This Agreement
We may update this Agreement from time to time. If we make material changes, we'll update the "Last updated" date above and, where appropriate, notify account administrators. Continuing to use the Service after changes take effect means you accept the updated Agreement.
14. Governing Law
This Agreement is governed by the laws of the state in which BestMovingSoftware is organized, without regard to conflict-of-law principles, except where applicable law requires otherwise.
15. Contact Us
Questions about this Agreement? Contact us at support@bestmovingsoftware.com.